Refund policy

We want you to be happy with your Deepzen purchase.

If you are not completely satisfied with your order, please contact our customer support team and we will be happy to assist you with your return request.

Returns

To request a return, please contact us at: support@deep-zen.com

Please include your order number and the reason for your return in your message.

Our team will provide you with further instructions regarding the return process.

Refunds

Once your return request has been reviewed and the returned item has been received and processed, the refund will be issued to your original method of payment.

Please allow up to 30 days for the refund to be processed and reflected, depending on your payment provider or financial institution.

Contact Us

If you have any questions about returns or refunds, please contact us at: support@deep-zen.com